Are you looking for something unique? Pacific Science Center offers a distinctive work experience with our one of a kind location consisting of 7 acres of science exploration and fun. While working our ticket booths you can expect to meet people from all walks of life, work with other staff who are passionate about what they do, and leave knowing that what you do is distinctly important.
We are looking for Guest Services Admissions Representatives to act as our “ambassadors” and support our mission of inspiring a lifelong interest in science, math, and technology in PSC guests by facilitating guest admissions using excellent customer service during the holiday season. If you are friendly, trust-worthy, and most of all, reliable, then apply today!
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TO APPLY: In order to be considered send your resume and cover letter to: jobs@pacsci.org with the title “Guest Services Admissions Representative” in the subject line. You may also mail in your information to – Attention: Human Resources Department, Pacific Science Center, 200 2nd Avenue North, Seattle WA 98109, -OR- fax to 206.269.2147.
APPLICATION DEADLINE: Open Until Filled
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Reports To: Guest Services Admissions Supervisor
Position Start Date: ASAP
Job Status: Part Time, Temporary
Job Duration: ASAP through early January 2012
Compensation: $9.50/hour + Commissions
Job Duties:
• Customer Service: Provide for a pleasurable experience for PSC patrons by
• greeting them at the facility entrances
• processing transactions in a quick, efficient, and helpful manner
• Proactively responding to individual needs with a positive attitude in the ticket booths
• Financial Integrity: Provides for the accurate tracking of PSC assets by performing general cashiering, ticket and membership sales in accordance with PSC procedures.
• Operational Support: Contribute to overall operational functions by lending support and assistance to the Supervisor, Coordinators, and Leads, promptly informing Coordinators and Leads of security, first aid, lost person, and lost item situations, and promptly informing other departments, such as Facilities, Exhibits, and Custodial, of malfunctions, damage, or mess.
• Asset Supervision: Contribute to the maintenance of valuable PSC assets by guarding against the theft or damage of PSC exhibits and property, and promptly reporting any malfunctions relating to exhibits or the facility.
• Other duties as assigned.
Other Job Considerations:
• PSC uniform must be worn at all times
• Must be able to work a flexible schedule including weekends, evening, and holiday
• Attend mandatory monthly meetings
• Required to assist during emergency and evacuation situations.
Education and Experience:
Required
• High school diploma or equivalent
Desired
• First aid training
• Background in science, education, communications
• Previous customer service experience
• Basic computer skills
Abilities and Personal Characteristics:
• Courteous professional manner
• Ability to exercise sound judgment and flexibility should difficult situations arise
• Speed and accuracy while handling money
• Attention to detail.
• Excellent oral communication skills
• Ability to present oneself in a professional manner with regards to personal appearance and hygiene.
• Smiling team player, with a pleasing disposition and service orientation.
Physical Demands
Must be able to remain at either seated or standing positions for long periods of time
Continuously (C) 67-100% Frequently (F) 34-66%
Occasionally (O) 1-33% Not Applicable (N) 0%
Activity & Frequency
Sitting - C
Standing - C
Walking – O, Walking to and from positions
Lifting (unassisted) – O, 50 maximum lbs. (would include boxes of ticket stock and stanchions)
Lifting (assisted) - N
Carrying - N
Climbing Stairs - N
Climbing ladders - N
Working at heights - N
Bending/twisting at waist - N
Kneeling/Squatting - N
Reaching - N
Typing - C, Continuous typing while selling tickets
Fine Finger manipulation - N
Highly Repetitive Tasks - N
Environmental Conditions
Exposure to dust - N
Fumes - N
Chemicals (please list chemicals handled and frequency) - N
Personal protective equipment (PPE) needed (such as hearing, hardhat, gloves, respiratory, eye protection) - N
Percentage of time indoors 95% and outdoors 5%
Equipment Operated (such as ladders, lifts and tools) - None
Vehicles Operated
Forklift - N
Van – N
Facilities Truck - N
Other (please explain) - N
